Support

Email hello@iraady.com and tell us what happened, what device you use (web, iPhone or Android) and the email on your account. We reply by email. Please do not send your password.

Common questions

I forgot my password. Use "Forgot your password?" on the sign-in page. If reset emails are not switched on yet, email us from the address on your account and we will reset it.

How do I add my partner or family? Open Household, create an invitation link and send it to them. It works once and lasts 7 days. The number of people depends on your plan.

How accurate are the costs? They are estimates from a table of typical supermarket prices for your country, not live prices. Record what you really spend in Budget.

Can I trust the allergy check? It checks ingredient names against your list and replaces meals that break it, but it cannot read product labels. Always read the packaging.

How do I change or cancel my plan? Online payment is being set up. Email us to subscribe, change or cancel.

How do I delete my account? See Delete your account.